The invoice template I'd been using for 8 years had my rate wrong on every single line | Billing Issues - Freelance Forum - The Community for Independent Professionals
The invoice template I'd been using for 8 years had my rate wrong on every single line
So I had this invoice template that I made back in 2017 when I first started doing pest control side jobs. Last month I'm staring at a client's check and something clicks, my labor rate was listed as $55/hr but I've been charging $75 in my head this whole time. The numbers on the invoices always added up because I'd manually edit the total, but the itemized lines never matched. The client caught it, asked why my hours column said 4 but the total made sense for 3. I felt like an idiot, checked my old files, and yep, 8 years of itemized invoices had the wrong base rate listed. Has anyone else had a template typo that they just lived with for way too long because the final totals still worked out?
Man, that sinking feeling when you realize the whole time it was right there in plain sight, I feel for you. Eight years is a long run too, so you probably just stopped reading those line items years ago and only looked at the total like most of us do. The good news is the money was still right, so nobody got hurt except your pride that one day. Weird question though, did the client actually care, or did they just want to know why the math looked funny?