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Had a client tell me 'the check is in the mail' 4 times before I changed my payment terms
Last year I was doing some web work for a small boutique in Austin. Nice people but every month it was the same story. First time I let it slide. Second time I called. Third time I emailed. Fourth time I showed up at their shop and the owner looked me dead in the eye and said 'oh yeah I keep meaning to drop that in the mail.' That's when I switched to 50% upfront and the rest due on delivery. Has anyone else had to physically go pick up a check before?
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ross.kim1mo ago
I have been there SO many times and it is EXHAUSTING. Clients will smile and say "it's in the mail" when they know damn well it's sitting in a drawer. Having to physically go collect money feels like being a debt collector instead of a creative professional. You really start to see who respects your time and who just sees you as a vendor they can string along. The 50% upfront rule is the ONLY way to keep your sanity, honestly. Good for you for making that change before you got burned any worse.
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henryr451mo ago
Wait, do you really think clients owe you better just because you showed up in person?
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