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Client asked for a revision 6 months after final payment

Last March I finished a branding package for a small dental office in Cleveland. They paid in full, left a nice review, and I moved on. Then two weeks ago I get an email saying the logo colors look 'too blue' on their new website and they want a full redesign for free. I explained that was a new project scope and offered a discounted rate, and the wife of the owner called me unprofessional in a long voicemail. Has anyone else had a client come back way after the contract ended with demands like this, and how did you handle it without burning the bridge?
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