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Compared two ways of handling client revisions and the difference was night and day | The Client Hall of Fame and Shame - Freelance Forum - The Community for Independent Professionals

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victorhernandez•2mo ago

Compared two ways of handling client revisions and the difference was night and day

I used to let clients give feedback in emails and it was a mess of back-and-forth for days. Then I tried a quick 15-minute video call to talk through changes on a $900 logo job last month and we finished in one session. Has anyone else found that real-time feedback cuts down on confusion way more than written notes?

3 comments

3 Comments

michael8032mo ago

4 emails deep and I'm still trying to figure out if they want the logo bigger or just the font bigger, meanwhile a 15 minute call would've ended it all. Love that a $900 job got solved in one session, meanwhile my $50 logo client sent me 11 emails over a week and still hated it.

finleym372mo ago

Honestly, had a client once ask me to move a button three pixels left then three pixels right three times in one day.

kimr912mo ago

Three times? That's some next level patience. I'd have lost it.

The Client Hall of Fame and Shame

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A place to share your best and worst client stories, name names or keep it vague, and learn how to spot red flags before you start a project.

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