Three years of letting a client pay late finally clicked last week
I had this one commercial client who always paid 45 days late, and I just let it happen because I liked the work. Last week I was sitting in their lobby waiting for a check, watching the receptionist scroll on her phone, and it hit me that I was the only one stressed about it. I finally sent a note saying new terms are net 15 or 2% interest after that, and the owner called me an hour later to apologize and set up a payment plan. Has anyone else had a moment where you just snapped and changed how you do billing?