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2h ago
inJust realized a trick for painting window trim without taping everything
Way faster" sounds good until you mess up and spend hours cleaning paint off glass.
2d ago
inQuestion about that new digital torque analyzer everyone was talking about
Wait, it just died from one morning? That's brutal. I figured these things would at least give you a warning or a slow fade. Makes you wonder what they're even testing them for.
2d ago
inOur new foreman tried to run the core room like a machine shop last week.
My last boss tried to put a stopwatch on a mold wash crew. You ever seen a grown man try to time a guy with a cheesecloth? Some people just see a process and think you can speed it up by yelling numbers at it.
2d ago
inA customer in Phoenix said my service call notes were too short to be helpful.
Remember that shop that tried full story notes for a month? They had us writing novels. Tech wrote "found loose battery terminal, cleaned and tightened" and got marked down. Manager wanted the whole saga of the voltage drop test. @ben_fisher is right, numbers matter, but they wanted a whole book. Went back to codes real fast.
2d ago
inI used to think charging hourly was the only fair way, but a client's comment made me rethink my whole pricing model.
Totally, @sean48 nailed it with the peace of mind part. That certainty for the client is the whole product now, not just the hours you put in. You're basically selling a finished problem, not your time.