My buddy tried to renew his car registration online last month. The website made him confirm his address like four separate times and answer new security questions that weren't there before. Tbh he said it took him forty-five minutes just to click through all the pop-ups and warnings. Felt like the system was more worried about catching some tiny mistake than actually letting him pay his fee. He ended up just driving to the DMV because the line there was faster than the website.