Man that filtered water hack ruined me too, now I can't go back.

Ive been doing something similar with my web dev clients but I take it a step further. I send the recap as a bullet point list in the same thread and then ask them to reply with "confirmed" before I move on to the next task. It saved me from a situation where a client tried to claim I agreed to redesign their entire homepage when we only talked about changing the header color. The paper trail is your best friend in this game.

idk man, that sounds like a smart way to write off the car for taxes honestly.

C'mon man, a flat tire and a dead phone is a rough morning, not a "total disaster." That's a minor inconvenience, not the end of the world. You lost a $400 gig, sure, but you didn't crash your car or lose a limb. Plus, you showed up 2 hours late with no warning... that's on you for not having a backup plan. A portable charger costs like $15 and a spare tire is standard. Maybe the universe is telling you to be more prepared next time.

Agreed completely. I switched my landscaping crew to routed sprinters and saw the same kind of gas savings right away. The maneuverability in tight subdivisions is a game changer for daily dropoffs.