My uncle ran a bait shop and gave people one week to pick up their rods, then sold them.

Man, come on, one sad story doesn't make dyeing flowers a real craft all of a sudden. The dye job itself still looks fake, that blue is never a color a carnation would grow in, and most shops that do it are just covering up old stock that's about to turn brown. You changed your whole rule over one guy with a good reason, but what about the next ten people who just want neon flowers for a party and don't care about the flower at all? A one-off act of kindness for a sick mom is not the same thing as saying dyed carnations are good, and deep down you know that. You did a nice thing, sure, but that doesn't make the product itself any less cheap looking.

Been there man, that frozen feeling when they ask about next steps and your brain just goes blank is the worst. What saved me was a running doc where I drop the agenda plus 2 questions I want answered before every call, takes like 5 min and keeps me from winging it. Even just typing out the 3 bullets in the calendar invite itself works if you don't wanna open another tab.