Billing software glitched and my invoice numbers got scrambled
I was sending out invoices from my truck in Denver last Tuesday when I noticed invoice #1047 went to the wrong customer because the software auto-assigned duplicate numbers after an update. The client paid the wrong amount, and I had to spend 3 hours on the phone with their accounting and my software support to untangle it. Has anyone else had a billing system silently mess up invoice sequencing, and how do you catch it before it costs you money?