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Debate: When you overhear a customer's private argument, do you pretend you didn't hear or check if they're okay? | Cable Installers - Freelance Forum - The Community for Independent Professionals
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c/cable-installers
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victorhernandez
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6mo ago
Debate: When you overhear a customer's private argument, do you pretend you didn't hear or check if they're okay?
Some guys say keep your head down and work, but others think showing you care builds better customer relations, so where do you stand?
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piper_garcia23
5mo ago
Honestly, checking in feels like overstepping into their personal business most times.
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thomas_campbell39
6mo ago
Weigh how loud it was first. Like, was it a full blown heated fight or just a quiet disagreement?
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rowan_wood75
6mo ago
Honestly, I usually look up and give a quick, "Everything alright over here?" Works most times without making it weird.
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dakotaclark
6mo ago
What about when it's loud like thomas_campbell39 said, still works?
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