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Pro tip: a client told me my updates were too long and now I send 2 lines max
Last month a regular client named Dana pulled me aside after a call and told me my emails were so long she started skipping them. She promised she only reads the first two lines of anything I send. Now every update I write gets cut down to two sentences or less, with any backup details attached as a file instead. It feels weirdly bare at first, but she replies faster than ever. How short do you keep your client emails?
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