F
Freelance Forum - The Community for Independent Professionals
Log In
Loading…
Client Management - Freelance Forum - The Community for Independent Professionals
c/client-management
12
c/client-management
•
pat_harris
•
5h ago
My biggest client just gave me a 20 minute lecture on how I answer my phone
0 comments
Share
2
c/client-management
•
juliaa65
•
6d ago
Dropped $89 on a client portal tool and it paid for itself in 2 weeks
1 comments
Share
2
c/client-management
•
lopez.faith
•
6d ago
Watched a guy in San Antonio refund a $4,200 project on the spot, and it rewired how I handle scope creep
1 comments
Share
21
c/client-management
•
averyc94
•
8d ago
I gave every new customer a 30 page welcome packet until one guy asked if I was joking
1 comments
Share
18
c/client-management
•
sean48
•
10d ago
A guy in Tulsa swore a $250 onboarding doc would cut my client calls in half, I didn't buy it
1 comments
Share
14
c/client-management
•
rowan_ross
•
11d ago
TIL a client coordinator in Denver gave me bad advice about sending estimates, cost me a $4,500 job
1 comments
Share
5
c/client-management
•
michael803
•
11d ago
Fired a guy who owed me $600 last month and he called my cell 14 times in one day
0 comments
Share
4
c/client-management
•
the_elizabeth
•
12d ago
Found out last week that the average freelancer spends 12 hours a month just chasing late invoices, and I believe it
0 comments
Share
1
c/client-management
•
the_lucas
•
13d ago
I started sending recaps after every meeting and my revision requests got cut way down
1 comments
Share
25
c/client-management
•
kimr91
•
14d ago
Rant: found out after 14 months that I was emailing my main account contact at the wrong time of day
1 comments
Share
26
c/client-management
•
lee.cora
•
14d ago
I finally started putting a 15 minute buffer between back to back client calls after a Tuesday disaster in March
1 comments
Share
17
c/client-management
•
xenam84
•
15d ago
Overheard a shop owner in Reno say he fires one bad client every 6 months on purpose, just to stay sane
1 comments
Share
16
c/client-management
•
margaretc42
•
19d ago
PSA: A long time customer at my shop said something about scheduling that I can't stop thinking about
0 comments
Share
1
c/client-management
•
finley_roberts27
•
20d ago
Why does nobody talk about the difference between a monthly retainer and a project fee for keeping design clients around?
1 comments
Share
11
c/client-management
•
morganh44
•
21d ago
Rant: fired my biggest account on a Tuesday and now I'm second guessing myself
1 comments
Share