The way folks send invoices now drives me nuts
I remember when i first started my dog grooming shop back in 2013, i'd hand write a bill on a carbon copy pad and give it to the owner when they picked up their pup. Now everyone wants to email a PDF or use some app, but half the time they forget to actually send it or the link expires after 3 days. I've had three different clients this month alone tell me they never got my digital invoice, then i end up texting them a photo of it anyway. Old school method works every time - paper copy in hand before they leave, no excuses. Why are we overcomplicating something that was simple for decades? Anyone else still doing it the old way or am i just stuck in my ways?