I always thought 'kill them with kindness' was cheesy advice for bad clients, but a lady in Austin proved me wrong last month.

3 comments

3 Comments

derek_ross17d agoMost Upvoted

Ever wonder if that approach works with rude neighbors? I had a guy next door who complained about everything, but bringing him homemade cookies actually changed things.

dianawilson17d ago

Wait, you gave cookies to a guy who complained about everything? @derek_ross that is wild, I would have been too mad to even try.

the_laura17d ago

It worked for me too. A difficult client calmed down after I sent a thank you note.