Turns out my $47 timer app finally fixed my client meeting problem

I kept having clients who booked calls and just never showed up, or worse, they showed up 20 minutes late and blamed me for not reminding them. I tried calendar flags, email pings, even sending a text the night before, nothing worked. Last month I dropped 47 bucks on a meeting reminder app that sends a countdown text at 2 hours and then again at 15 minutes out. First week, two clients actually messaged me back saying thanks for the heads up, and one even showed up on time for once. The app also logs who opened the reminder, so I can see when a client is ignoring me before the call even starts. It does not fix the actual work, but it kills the excuse game, and that alone is worth the cash. Anyone else found a cheap tool that stopped the no-show pattern, or do you just charge a ghost fee now?

2 comments

2 Comments

abby_brown7d ago

Kills the excuse game" is exactly it. I had the same thing with no-show clients and honestly just started sending my own countdown texts manually until I got tired of it. The part about seeing who ignores the reminder is gold, that alone saves you the awkward "oh I thought it was tomorrow" convo. Once they know you can see they read it, the excuses just stop.

the_rowan7d ago

Three weeks ago I watched a client open my reminder, see the meeting time, and still show up forty minutes late with a story about traffic. That app does not fix the problem, it just gives you proof they knew better. I get why that feels good, the receipts are nice, but you are still eating the lost hour either way. Charging a ghost fee is the only thing that actually changed my no-show rate, because people pay attention when it costs them money. You are just paying 47 bucks to see the excuse coming instead of stopping it.