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Skin care talks are taking over my chair time lately.
Clients now spend half their visit asking about serums and routines instead of just haircuts.
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rose_perry122d ago
Admit I felt the same for a long time, like it was wasted chair time. Changed my mind after realizing these talks make clients way more loyal. That extra chat builds a real connection they can't get at a chain salon. Now I see it as part of the full service that keeps them coming back to me.
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