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Rant: My cousin's landscaping business almost lost a $5k job because their follow-up email was just 'checking in'.

I saw their draft and rewrote it to ask a specific question about the property's drainage, which got an immediate reply and saved the deal, so now I'm obsessed with templates that add real value instead of just poking people.
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4 Comments
white.keith
My old emails were all just "touching base" and it never worked. Seeing how a real question about drainage got a reply in minutes was a wake up call. Now I always find one specific thing to ask, like confirming a measurement or asking about a deadline. It turns a pointless ping into a real conversation starter.
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jenny42
jenny421mo ago
That "pointless ping into a real conversation starter" line is so true. I used to send those "just checking in" emails and wonder why my phone stayed quiet. @white.keith is right, asking for a specific measurement or a yes/no on a date actually gets people moving. It's like giving them a tiny task instead of a whole conversation to figure out.
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garcia.cameron
Wait, you're saying a random email about drainage got a faster reply than any of your formal "touching base" messages? That's wild but honestly not surprising because people love answering a clear problem instead of some vague request. Makes you wonder how many replies we miss just because we don't give someone a simple action to take.
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mason531
mason5311mo ago
@white.keith nailed it. This is everywhere once you see it. People ask "how's it going" instead of "can you grab milk." Bosses say "let's sync" instead of "need the Q3 numbers by Friday." Vague asks get vague replies, or none. A clear question gives the other person a job to do, a box to check. It cuts through the noise.
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