Rant: My friend's client just asked for a 'quick' $500 logo redesign

She told me they said 'it's just a few shapes, shouldn't take more than an hour.' That's when it clicked how many people don't see our time as part of the bill. How do you explain your rates to clients who think digital work is free?

4 comments

4 Comments

jamesc791mo ago

Ugh, that's so frustrating! Do you think they'd say the same thing to a plumber fixing a pipe, that it's "just a few turns"? It's still skilled labor that costs money.

the_harper1mo ago

My uncle tried that line with his mechanic last week. He said changing a belt was just loosening one bolt. The shop charged him an extra fifty bucks for the "customer education fee.

-1

bell.felix1mo ago

Honestly, that fee seems fair. Mechanics have to deal with that "it's just a bolt" stuff all day, and their time is worth something.

adam18624d ago

Man, my buddy got hit with that same fee after arguing with his mechanic, and @bell.felix is right.