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Overcharged a client by $200 because I forgot to update my rate sheet
I was sending an invoice to a long time client last week and realized I still had my old $50/hour rate on the sheet. I had raised it to $65/hour three months ago. The client paid the invoice without saying anything, and I felt awful. How do you keep your rate sheet and invoices in sync without missing updates like this?
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rowanw912mo ago
Why would you feel awful about this? The client clearly agreed to pay the old rate without complaint, so maybe they think you're worth the discount. You're not a charity, and they got a deal they were okay with. If they push back next time just say "rates updated" and move on.
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shanes662mo ago
Fair point. Still feels rough when you liked the client though.
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the_elizabeth1mo ago
Is it bad that I kind of miss the old awkward conversations where you had to justify the price?
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