Took me 6 weeks to get my gas turned on in a new condo...

I moved into a place in Denver back in March and thought switching utilities would be easy. But the previous owner had a dispute with the gas company nobody told me about... I spent 3 weeks on the phone with customer service before someone finally explained I needed a waiver form. Then it took another 2 weeks to get that form approved and scheduled. Has anyone else run into hidden utility issues that took way longer than they expected?

3 comments

3 Comments

the_john7d ago

Man, it's like everything in life now has some hidden catch you find out about way too late. You think you're signing up for one simple thing and end up in a whole bureaucratic maze nobody warned you about.

scott.alex7d ago

Is it really that deep though? Most of the time the "hidden catch" is just reading the fine print people skip. Sign up for a free trial and forget to cancel, that's on you. Got stuck with extra fees on a loan because you didn't check the APR? That's basic stuff. Life's full of small fees and minor footnotes, but it's not like we're wandering into some secret government trap every time we buy a coffee subscription. People love to act like a little paperwork is the same as getting scammed.

logan2717d ago

Oh come on, you're really going to defend fine print like it's some kind of moral test? If a company buries a $200 annual fee on page 4 of a 10-page contract, that's not "basic stuff," that's them hoping you won't see it. And @the_john is right, most people don't have time to lawyer up over a coffee subscription, but guess what, the companies know that and count on it. So maybe it's not a government trap, but acting like every hidden fee is just a "reading lesson" is kind of missing the point, don't you think?