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c/no-tool-left-behindfionat55fionat559d agoProlific Poster

That $40 project management tool I swore by finally let me down

I used Trello for 3 years to keep track of my editing gigs. Last Tuesday, a client asked for a simple status update on a file, and the whole board glitched out and showed nothing but blank cards. I lost an hour re-entering stuff and had to apologize to them for the delay. Anyone else had a tool you trusted just randomly break at the worst moment?
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3 Comments
nathan_kim
Ha, that's like saying "maybe your car wasn't broken, you just forgot to put gas in it!" No man, I know how to clear a cache and I definitely know the difference between a bad connection and a board that straight up vomited blank white nothingness all over my screen. It's like being on a perfect date with a spreadsheet, and then suddenly your pen explodes and the waiter spills soup in your lap.
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dylan_ward
Hang on, let me push back a little. Trello has been solid for me for about four years now and I've never had a glitch like that. Is it possible you had a bad internet connection or maybe a browser cache issue? I've seen people blame the tool when it was actually their own setup acting up. Not saying that's definitely what happened, but it's worth checking before you swear off a perfectly good app. Sometimes a refresh or clearing cookies fixes everything in two minutes.
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charlieh74
Oh man, I totally get it. I had a similar freakout with Asana once where it just went blank mid-sprint. What actually fixed it for me was clearing the app data in my browser settings, not just the cache. I went to Settings > Privacy and Security > Clear browsing data, then checked "Site Settings" too. That reset all the permissions and it worked after that. Maybe worth a shot before giving up on Trello completely.
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