My client told me I nickel-and-dimed him on a $450 invoice and I get it now

I used to break down every little thing on Fiverr invoices, like $15 for a file format change or $8 for a quick revision. Last month a guy who paid me $450 for a logo pack sent me a message saying it felt like I was nickeling and diming him. He was right - all those tiny fees added up to like $60 and made the whole thing feel cheap. Now I just bundle everything into one flat rate and mention minor tweaks are free. Anyone else switch how they bill after getting called out on small charges?

3 comments

3 Comments

jamesc799d ago

My buddy lost a $500 client after sticking a $10 revision fee on a final invoice.

ivan4626d ago

Ended up putting a "one round of small changes" clause in my contracts after a similar scare. If they want more than that, it's a flat fee, usually like $25 or whatever matches the project scale. Keeps things simple and stops people from nickel and diming you over tiny tweaks. Hasn't cost me any clients so far, just sets the boundary early.

the_faith9d ago

Once had a guy haggle me down to fifty bucks then acted shocked when I wouldn't do free touch-ups.