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Rant: Our shop's new speed policy is just breaking more gear
Honestly, management now wants every repair done in one day to boost profits. Tbh, I already messed up a lens calibration because I was rushing. Ngl, it's stressing me out and hurting our reputation with clients. We gotta push back on this or we'll lose all trust.
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thomasb417mo ago
My buddy Alex had the same policy at his old camera shop in Hartford. He rushed a Nikon D850 sensor clean and scratched it trying to meet the deadline. The client was a local wedding photographer who never came back.
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daniel_carter7mo ago
Used to believe fast turnaround times were the best way to keep clients happy... figured speed showed you cared. Hearing a story like that really changes your view though. It shows how one rushed job can cost you a good customer forever, which is way worse than missing a deadline. Now I get that doing it right, even if it takes longer, is what actually keeps people coming back.
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emma_jones6mo ago
Yeah, reminds me of a barber who rushed a fade and totally botched it.
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