Used to think the same way you did until I paid $90 an hour for a shop that forgot to torque my lug nuts. Nearly lost a wheel on the highway. Now I get why you pay for the warranty and the test drive, even if the rate stings.

Retirees and their cats basically built my review count too. Those chatty jobs are the ones that stick with people. Fifty is a solid milestone for sure.

The bare minimum would be paying on time with no communication at all, so two days early with a nice note is actually a little above that. Seems like a decent guy trying to be courteous, not someone who needs a rate hike for being slightly better than average. Idk, maybe just appreciate the easy transaction and move on.