I used to just send a friendly reminder text when payment was late, but now I put the due date in bold at the top and a $25 late fee line right below it. Has anyone else tried adding a penalty amount and seen faster payments?
I was at a coworking space in Austin last week waiting on a wiring consult and this kid next to me was on the phone telling a potential client that Net-30 payment terms were just how things work. Man I remember when getting paid in 30 days meant you were lucky. Now I put 1.5% interest on anything past 15 days and I don't feel bad about it one bit. The way small business has shifted to just accepting late payers as normal really bugs me. Any other old school guys out there holding the line on shorter terms?
I spent 6 months using QuickBooks auto-reminders and got paid on time maybe 30% of the time. Switched to sending a personal text message 3 days after the due date (you know, just a quick "hey, checking on payment") and my on-time rate jumped to 80% in the first 2 months. The automated stuff just gets ignored or goes to spam, I swear. Plus with texts they can't pretend they didn't see it, right? Has anyone else tried ditching the automation for actual human contact with late payers?
She told me she didn't understand the breakdown of hours vs materials, so she just set it aside for two weeks. Now I'm changing my invoice to one flat number with no line items to see if it speeds things up. Has anyone else tried simplifying invoices to get paid faster?
I met a potential client at Blue Bottle in Brooklyn last month who kept pushing for 'standard net 30' even after I explained my 50 percent upfront policy. Two hours of small talk later they ghosted me on the follow up. That was the moment I started requiring 100 percent upfront for new clients with no history. Has anyone else had a warning sign like that and still taken the job anyway?
Had a client from back in May who owed me $1,200 for a logo package. They kept giving me excuses like 'the check is in the mail' and 'my accountant is on vacation.' I sent 7 reminders and finally threatened to take them to small claims court. They paid within 3 hours after that email. Now I'm adding a 5% late fee to all my contracts upfront. Has anyone else had luck with a specific late fee number that actually works?
I had a client last spring who was 45 days late on a $600 invoice. I always emailed reminders but got nothing back. One day I just sent a casual text asking if they saw my note and they paid within 20 minutes. Has anyone else had better luck with texts than formal emails for slow payers?
I was three holes into a fence install for a client who still owes me $1400 from last spring when the handle just cracked clean through, and now I'm stuck finishing with a shovel and a prayer.
I used to fire off invoices right after finishing a job on Friday, thinking I was being efficient. Then I noticed a pattern: those Friday invoices took an average of 14 days to get paid, while Monday invoices came through in 5. One client even told me they just file Friday emails for the next week and forget about them. Now I hold all invoices until Monday morning, and my average payment time dropped from 12 days to 7. Has anyone else found that the day you send matters way more than you think?