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Tried chasing invoices with automated reminders vs. personal texts - not even close
I spent 6 months using QuickBooks auto-reminders and got paid on time maybe 30% of the time. Switched to sending a personal text message 3 days after the due date (you know, just a quick "hey, checking on payment") and my on-time rate jumped to 80% in the first 2 months. The automated stuff just gets ignored or goes to spam, I swear. Plus with texts they can't pretend they didn't see it, right? Has anyone else tried ditching the automation for actual human contact with late payers?
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kai_ramirez383mo ago
Man, that's exactly what I found too. The automated stuff just gets buried or deleted without a second thought. I started sending a quick text like "Hey just a friendly reminder" and it works way better because it feels personal, not like another bill. People are way more likely to respond to a real person than to some computer voice or email. I swear it cuts down on the awkwardness too since they know you're actually waiting on their money.
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alext523mo ago
Wait, did your friend ever try that texting thing too? Because my buddy runs a small landscaping company and he was having the same issue with QuickBooks reminders getting ignored. So he started just shooting a casual text to his late clients, nothing pushy just "hey man, whenever you get a chance on that invoice." He told me within like a month his on-time payments went from maybe 40% to almost 75% and he actually got a few of them to pay same day. The funny part is one guy replied "oh crap sorry I forgot" and paid in like 10 minutes, which never happened with the automated stuff.
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