Found my old late payment routine and cringed at what I used to do
I dug up a folder of past due notices from 2021 and saw I was sending the same polite email 3 times before doing anything real. The kicker was a dentist client who paid 4 months late and I just kept resending that same note. Anyone else look back and wonder why we made it so easy for them to ignore us?
That dentist thing kills me. Four months of the same email, what was the plan there? Were you worried about losing the client or just hoping they would feel bad and pay up on their own?