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PSA: A client in Nashville promised a $2,500 bonus for a fast turnaround, then ghosted when the work was done.

I run a small web design shop and this guy needed a full site built in a week. He kept saying the bonus was 'in the contract' and sent over a signed agreement. I pulled two all-nighters to finish it, sent the final files, and then radio silence for three weeks. He finally replied saying the 'bonus terms were unclear' and refused to pay it. Has anyone else had a client dangle extra money and then back out? What's the best way to lock that down?
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4 Comments
oscar_gonzalez45
Sounds like you learned a $2,500 lesson...
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rowan_ross
rowan_ross1mo ago
What finally clicked for me after a big loss? I started setting a hard limit on how much I was willing to lose on any single project before I walked away. It forced me to be honest about sunk costs. That one rule has saved me way more than it has cost.
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jade_king
jade_king1mo ago
The real trick is making that limit feel real before you hit it. I put the cash for my limit in an envelope and hand it to a friend. Once it's gone, they won't give me more for that idea. Watching actual money leave your hand hits different than just seeing a number change in your account. It turns a soft rule into a hard stop.
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garcia.wren
Wait, that lesson cost how much?
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