I spent $800 on a fancy tax software package that my accountant said was completely wrong for my setup.

I'm torn between thinking I should have done more research first and feeling like the software company should have clearer warnings, so what's your take on vetting financial tools before you buy?

3 comments

3 Comments

oscarb1611d ago

Blame the software company for that one. Their marketing always makes things sound like a one-size-fits-all solution. You have to check the fine print or call their sales line and grill them about your specific situation.

sam_cooper11d ago

Yeah, grilling sales is key. I'd even ask them to email you a summary saying it's a good fit, so you have proof if it goes wrong.

the_amy11d ago

Ouch, $800 for software that doesn't even work for you? That's brutal. Sam_cooper has the right idea about getting things in writing from sales. I'd be on the phone demanding a refund, honestly. Their job is to know their product's limits. It's like buying a car they swear fits your whole soccer team, then finding out it's a two-seater. You gotta ask the super specific, boring questions they hope you won't.

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