My biggest project ever ended with a client refusing to pay the final $5,000.

We agreed on a full website redesign for their Denver restaurant, and I delivered everything on their list. After launch, they said they 'weren't happy with the vibe' and stopped answering my emails. Has anyone gotten through a situation like this without taking it to court?

3 comments

3 Comments

the_rose4d ago

Sent a final invoice marked "FINAL NOTICE" with a clear due date and mentioned small claims court. Honestly, a strongly worded email from a lawyer friend got my last stubborn client to pay up fast, it cost me a favor but saved a huge headache. Sometimes just showing you're serious about legal action makes them fold. For that amount it's usually not worth their time to fight either.

jesse_smith104d ago

But that could burn a bridge with a client forever, @the_rose.

max_schmidt774d ago

Yeah, that bridge is already smoldering if they're refusing to pay what they owe. The rose has the right idea, you gotta show you're not messing around. It's amazing how fast a legal letterhead gets them to find their checkbook. Honestly, letting them walk all over you costs more in the long run.