18
Update: I thought giving a client a break on price would build loyalty, but the opposite happened.
I had a repeat client for my pet portrait work who asked for a 30% discount on a new piece because 'times were tough', so I agreed. After I delivered the final file, she posted it online and bragged to her friends about how she 'got me down' on my rate, which felt awful. Has anyone else had a discount thrown back in their face like that?
3 comments
Log in to join the discussion
Log In3 Comments
joseph_bailey4d ago
Yeah, that "haggled like a pro" thing turns a kind act into just a business win for them. It really kills the good feeling of helping someone out.
7
nancyramirez5d ago
Ugh, that "got me down" line is so familiar. I did a big family portrait for a friend of a friend at a huge discount as a favor. Then I saw her telling people she "haggled like a pro" to get my normal price cut in half. It made the whole thing feel cheap and ruined the nice gesture.
5