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Thought a retainer contract was a scam, then a shop in Boise changed my mind
I always figured monthly retainer deals were just a way for customers to lock you in and nickle and dime you, so I turned them down for years. Last fall a property manager in Boise asked if I'd do a $400 a month deal to handle her six rental units, and I almost said no on the spot. What sold me was simple: one number to call, no quoting every little job, and she paid on the 1st no matter what. Three months in I stopped chasing invoices completely, and my crew knew where we were headed every Monday. Now she's at nine units and wants to add a tenth in the spring. Anyone here run retainers with the same flat rate, or do you bump the price as the unit count grows?
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fionanguyen1mo ago
Wait, she paid on the 1st no matter what, even the very first month before you'd proven anything? That's the part that gets me, because most landlords I've dealt with want to see every receipt and argue over a $15 part before they hand over a dime. So did you lock that $400 rate forever, or is there a point where nine units means you've basically tripled your work while the check stays the same? I'd want a per-unit number written into that contract before it hits ten.
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