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A client's website went down for 12 hours because they insisted on using their nephew's 'server'.

They ignored my advice and hosted their new online store on a home computer. It crashed during a holiday sale last week, losing them about $2,000. Do you just walk away when a customer won't listen to basic warnings?

3 comments

3 Comments

morgan_stone3325d ago

I had a client in Austin who learned the hard way after losing a big wedding booking. I just send them the invoice for my predicted recovery work now.

taylor.jessica25d ago

That "predicted recovery work" invoice is a smart move. It turns a lesson into something real they have to deal with.

jones.kim25d ago

But that invoice feels like a punishment for a mistake. Could just make them feel bitter and less likely to listen next time.