Had a client ask for a 'quick fix' on a furnace that was clearly a full replacement job

Got a call about a furnace not heating, went out to a house in the suburbs. The heat exchanger was cracked, which is a major safety issue and means a whole new unit. When I explained it, the homeowner got super pushy, saying 'just weld it or something, I don't want to pay for a new one.' That's a huge red flag for someone who won't listen to safety advice and will probably fight the invoice. Anyone else had a client try to pressure you into an unsafe repair to save money?

3 comments

3 Comments

derek_ross23d ago

Yikes. My welding skills are why I'm here, @luna261.

karenwest23d ago

Honestly, sometimes people just can't afford a whole new unit right now.

luna26123d ago

Totally get that! I fixed my old unit with a cheap part from a local repair shop. It bought me another year to save up for a replacement.