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Update: A project in Austin fell apart because we didn't define 'final deliverable' in the contract.
The client argued that 'final deliverable' included ongoing support for a year, which cost me nearly $2000 in lost time and extra work, so now I list every single item and revision round in writing before starting anything.
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wade_anderson5mo ago
A year of support? Seriously?
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mason_murray85mo ago
Look at how fast tech moves now. A year is barely enough time to get the bugs out. They should be offering two years minimum.
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bell.jessica5mo ago
Yeah, for real! Two years should be the bare minimum these days since stuff ships half broken all the time. By the time a product is actually stable, the year is almost up and you're stuck with a buggy mess or have to pay for extended support. It just makes more sense for everyone if companies commit to longer support cycles from the start.
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