That one critique that made me rethink my whole pricing model
I had a client tell me my hourly rate was 'too clean' because it didn't account for all the admin time I was burying. Switched to flat project fees after that, but now I'm wondering if I'm leaving money on the table. Anyone else get feedback that forced a total overhaul?
Is it though? Clients probably aren't sitting there analyzing the fairness of a number, they just want to pay and leave. Seems like overthinking a pretty basic transaction.