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Had a 3am client call go sideways when my power flickered mid-pitch
I was at my kitchen table in Portland last Tuesday, 3am my time, on a Zoom call with a potential client in London. Halfway through explaining my pricing, the lights dimmed, my modem rebooted, and I dropped off the call for a solid 4 minutes. When I got back, they thought I hung up on purpose. I had to talk fast and offer a free half-hour consultation just to salvage it. So do you push through and pretend it didn't happen, or do you admit the tech fail and turn it into a joke? It worked for me this time, but I'm still not sure which move is smarter.
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rivera.hannah2mo ago
Is it bad I used to think owning the glitch made you look weak? Your story actually flipped that for me, being straight up about the power flicker is way smarter.
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thomas.river2mo ago
Nah, I don't agree with that. Owning the glitch is just being honest about your limits - @rivera.hannah, pretending you never have issues just makes you look like you're hiding something. Playing it cool fails harder than any flicker ever could.
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ray6132mo ago
Yeah but I think you're giving owning the glitch a little too much credit. It's not like you have to broadcast every single time your light flickers or your code hiccups, that just gets annoying after a while. There's a middle ground between pretending nothing ever happens and oversharing every little bug.
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