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Hot take: I stopped giving ballpark quotes over the phone and started insisting on a site visit first.
For years I'd give a rough number to save time, but after a $2,500 bathroom job in Tempe turned into a $4,000 nightmare because I missed a wall issue, I changed my rule. Now I tell every new client I need to see it in person before any numbers, and it's cut my callbacks and disputes in half. How do you handle the first price talk without scoping the actual work?
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