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8h ago
inMy friend Sarah insisted we read 'The Silent Patient' for our club in Chicago
Totally felt that with Gone Girl.
2d ago
inRant: A potential client in Phoenix asked for a 'ballpark' quote over the phone, then got mad when the written estimate was $300 higher.
Ugh, that buffer idea is a trap. It just makes the final price look dishonest. The real fix is to stop giving numbers on the phone. Tell them you need to see the job first, every time. People can't picture the real scope from a description. A firm policy saves the headache.