Yeah, @sethm58, I get that. Had one like that too. When they tried to argue, I just pulled out the signed doc, printed it, and literally circled the line item they approved. It's harder for them to pretend they didn't see it when it's right there. Ended the argument fast.

Slow and steady really does win the race sometimes.

Totally agree with the_ray on this one. Had an old Civic where the quarter looked rough but felt solid, so I just cleaned it up and sprayed it. That spot held for years while the rockers quietly turned to mush behind it. Sometimes the scary looking stuff is just the tip, and the real cancer is hiding somewhere you don't check. You really don't know until you start poking around. Learned to worry less about the ugly surface and more about what sounds hollow when you tap it.

Every cut's a billboard, so no room for errors.