c/estheticians

Just realized how much my waxing routine changed after that 2018 conference in Chicago

Back then I was still using those big hard wax pots that took forever to melt and you had to guess the temperature. Now I use a digital wax warmer with exact degree control, which I switched to after seeing a demo at that show. It cut my service time down by almost 10 minutes per client and the results are way more consistent. Anyone else make a switch like that after a specific event or training?

I heard a client say 'I just want my pores to be gone' and it made me stop

I was at a local beauty supply store in Austin last Thursday and overheard a woman asking for a product to 'erase' her pores completely. The salesperson agreed and sold her a harsh toner. It hit me that we sometimes feed into this idea of perfect skin, which isn't real. How do you talk to clients about realistic skin goals without making them feel bad?

Supplier return policies are driving me up the wall

I ordered a batch of moisturizers that arrived expired, and the supplier won't take them back. Now I'm stuck with useless stock and out of pocket. What's your go-to move when vendors give you the runaround?

A beach trip made me rethink sunscreen advice

I was on vacation near the ocean last month. My own face got red even with my usual SPF. It dawned on me that salt water and sun need way more reapplication than I thought. I've started telling clients to layer it on thick if they're hitting the waves. This small shift has really helped their summer skin care.

Why does nobody talk about the fallout from aggressive extractions?

Pushing too hard during facials can lead to scarring and client distrust. I saw a case where it caused permanent marks, and the client never came back.

Heads up, my peel order delay messed up my schedule for weeks

I added a new chemical peel to my menu last month. The supplier promised it would arrive in a few days. It took OVER a month due to shipping issues. I had to cancel and move SO many appointments. Always double-check estimated delivery dates with suppliers.

Warning: My facial gua sha technique has the group split

Tbh, I learned how to use gua sha tools from an online class last month. Some estheticians in my circle say it's a gentle way to help skin and relax folks. Others think it's just a trend that doesn't do much good. I'm caught between both views. What's your take on using gua sha in treatments?

TIL how long a chemical peel really takes to finish working

A client came in for a follow up two days after her peel and was bummed her skin wasn't totally clear yet. I had to explain the whole skin renewal cycle can take four to six weeks, so you're really just seeing the start. She thought it was a one and done fix, but it's more about waiting for your skin to do its thing underneath.

Honestly, clients caring more about skin barrier health means I see less irritation now.

My jade roller habit turned into a game of fetch with my dog

I got a jade roller last month after seeing it all over social media, thinking it would smooth out my morning puffiness. I made it a point to use it right after washing my face every day. It felt nice at first, just rolling it on my cheeks and forehead. Then my dog, Buster, decided it was his new favorite toy. He would stare at me while I used it, and one morning he jumped up and grabbed it off the sink. Now, if I even pick it up, he runs over with his slobbery tennis ball to trade. My skin might look a little better, but my routine is basically a play session now. Honestly, his happy wiggle is the best part of my day, even if my roller smells like dog breath.

Seeing all that foil packaging in the trash changed my whole approach

I was fine with using single-use packets for serums and masks until I saw how much plastic waste my spa made in a day. It hit me when I took out three full bags of trash after just ten facials, mostly from tiny foil pieces and disposable tools. I made a hard switch to buying products in big bottles and using glass or metal tools I can sterilize. Sure, it costs more at first, but my clients now see me as more careful and modern, which they like. Some other estheticians think I'm overdoing it, but why keep adding to landfills when we have better options? I even teach my clients to look for refillable skincare at home, which they appreciate. This shift not only helps the planet but also makes my business stand out. Honestly, if our trade ignores this, we're part of the problem.

Shoutout to the wait time between peel layers

Honestly, rushing it can cause burns. Let each layer dry completely for better results.

Putting off sanitizing my tools between clients almost led to a big problem, so I stopped that habit fast

I set up a quick FAQ sheet for friends who always ask about skincare, and it's been super helpful.

Update: A custom peel finally worked on a client I almost dropped.

After all that frustration, her skin clearing up today was a small win that kept me going.

PSA: Switched to more veggies, my acne faded

My skin was patchy and irritated. Added more carrots and spinach to meals. Cleared up pretty quick. Do you estheticians ever suggest food changes? What simple swaps help most?

Warning: Estheticians who don't change gloves between clients are putting health at risk.

I finally connected my brother's shaving cuts to common client complaints.

Serious question, how do you handle clients who expect too much too soon?

In my experience, explaining the process for acne treatments can be tough when clients want fast results. Your mileage may vary, but I'd like to hear your approach.