I've been running my own HVAC business out of Portland for about 4 years now. Last month I bumped my trip fee from $65 to $85 because parts and gas just kept going up. Three of my weekly repeat customers said they found someone cheaper, which stung because I've been fixing their units for years. One lady told me straight up that $85 was too much just to have me walk through her door. I'm now stuck wondering if I should go back down or just wait it out. Has anyone else had a rate hike backfire like this?