I was in the basement and heard a click. Turned out my ten-year-old was flipping switches because the dryer stopped. Had to sit down and explain how dangerous that can be. Now I'm thinking about how to teach basic appliance safety at home. Maybe other repair folks have tips for this?
I had a service call for a washer making awful noises... customer said it sounded like rocks. I figured it might be something stuck in the drum. After pulling it apart, I found about two dollars in coins rattling around. Their son admitted he'd been dropping his change in for months. I cleared it all out and the machine worked perfectly. We all had a good chuckle about it. It was a simple fix, but the story made my day.
Had a front-loader shaking bad today. Wondering if you check the springs first.